FAQ
How to do I navigate this service portal?
Getting Started:
- The key forms that need to be completed for the RPMarketing Team to start your website design are within Phase 1a and Phase 1b.
- Make sure to complete these as soon as possible.
- Next complete the Phase 2 forms this way the RPMarketing Team has everything to complete your website.
Review Phase:
- When your website is ready for review, you will be notified to return here to the Client Portal to approve/review your website.
- If your website is approved, great! You'll then be prompted by sms to setup a handover call.
- If you've requested revisions, the RPMarketing Team will make those changes and it will again come back to you for approval/review.
What is the process?
Your Website:
- Once you have completed both Phase 1a and 1b forms, you'll be notified when one of the RPMarketing Team members start working on your website.
- When your website is ready for review, you will be notified by sms to return here to the Client Portal to approve/review your website.
- If approved, great! You'll be prompted to setup your handover call.
- If revisions requested, you'll be notified once a team member starts working on your website again. Then you'll be again notified when it's ready for your approval/review.